Data Protection Disclosures
Security procedures are in place to protect the confidentiality of your data such as:
- Sensitive data is stored in a secure database with access only provided to key personnel.
- Passwords and other keys used to access sensitive data are encrypted and only accessed via secure means.
We use encryption to protect your information. Encryption methods such as SHA 256 and aes-256-gcm are used to encrypt data in flight and at rest. In the rare case we share data with vendors. Only relevant data is given and we ensure the vendor is secure and trustworthy. This almost always means they have required audits such as SOC 2 or PCI.
1. Data Collection and Usage
1.1 Information Collected: Company may collect and process personal information from Users, including but not limited to:
- Name
- Email address
- Contact information
- Billing details
- Usage data
1.2 Purpose of Collection: The collected information may be used for:
- Providing and maintaining the Services
- Notifying Users about changes to the Services
- Handling support requests
- Billing and account management
- Analyzing usage of the Services
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
1.3 Data Security: Company shall implement appropriate security measures to protect the collected data against unauthorized access, alteration, disclosure, or destruction.
1.4 Google Data
FrontRace's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.
Additional Limits on Use of Your Google User Data: Notwithstanding anything else in this Privacy Policy, if you provide the App access to the following types of your Google data, the App's use of that data will be subject to these additional restrictions:
- The App will use access to read the email Audit log including message subjects, recipients and senders (potentially attachments and bodies), metadata, headers, and settings to provide a report for administrators to see productivity across the organization. FrontRace will not transfer this data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
- The App will use access to read your Google workspace users to provide automated onboarding and automated user syncing for your productivity reports.
- The App will use access to read, write, modify, or control your Google Workspace audit reports (including all calendar event related metadata and Google Meeting metadata) and will not transfer this Google Calendar data to others unless doing so is necessary to provide and improve these features, comply with applicable law, or as part of a merger, acquisition, or sale of assets.
- The App will not use this data for serving advertisements.
- The App will not allow humans to read this data unless we have your affirmative agreement for specific messages, doing so is necessary for security purposes such as investigating abuse, to comply with applicable law, or for the App's internal operations and even then only when the data have been aggregated and anonymized.
1.5 Chrome Browser Extension
FrontRace offers a Chrome browser extension ("Extension") to supplement the Services. The Extension collects and processes data as follows:
- Data Accessed: The Extension may access content on pages you visit where it is active, including professional networking platforms (such as LinkedIn), in order to read and export conversation and contact data on your behalf.
- Data Transmitted: Data accessed by the Extension (such as message content, sender/recipient information, and contact details) may be transmitted to FrontRace's servers for storage, processing, and display within the FrontRace platform.
- Local Storage: The Extension may store authentication tokens, session data, and user preferences locally in your browser using chrome.storage APIs. This data remains on your device and is used solely to maintain your session and settings.
- Permissions: The Extension requests only the permissions necessary to perform its functions. These may include access to specific website content (host permissions), storage, and identity. No data is collected beyond what is required to provide the Services.
- No Background Data Collection: The Extension does not collect data from pages you visit outside of its explicitly activated functions. It does not track your browsing history or behavior on sites unrelated to the Services.
- Data Retention: Data transmitted from the Extension to FrontRace servers is retained in accordance with Section 4 of this Agreement.
2. Data Sharing and Disclosure
2.1 Third-party Service Providers: Company may engage third-party service providers to facilitate the Services or assist in analysis. These third parties shall only have access to the data to perform these tasks on behalf of Company and are obligated not to disclose or use it for any other purpose.
2.2 Legal Compliance: Company may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
3. User Rights
3.1 Access and Rectification: Users have the right to access their personal information held by Company and to request corrections, updates, or deletions of such data.
3.2 Opt-out: Users may opt out of receiving marketing communications from Company by following the instructions provided in such communications.
4. Data Retention
Company shall retain personal information only for as long as necessary to fulfill the purposes outlined in this Agreement or as required by law.
5. Changes to this Agreement
Company reserves the right to update or modify this Agreement at any time. Users will be notified of any changes through a notice on the Company's website or via email.
6. Contact Information
If Users have any questions or concerns about this Agreement, they may contact Company at info@frontrace.com.
7. Acceptance of Terms
By accessing or using the Services, Users acknowledge that they have read, understood, and agree to be bound by this Agreement.
8. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the state of Florida.
9. Severability
If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10. Entire Agreement
This Agreement constitutes the entire agreement between the parties concerning the subject matter herein and supersedes all prior and contemporaneous agreements and understandings.